Our Covid-19 Notice & Guidlines

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Online Sessions Available

During this season and as we continue to watch what is happening with the COVID-19 pandemic, we want you to know that we are still here and available for counseling and therapy sessions. We have your health and the health of our community in mind.

So to protect everyone, we will continue having online sessions available through video conferencing (telehealth) using secure and confidential platforms.  We will see people in-person on a limited basis for those that need in-person sessions.

We are watching closely in our community as things progress. If you have any questions at all about this, feel free to give us a call: 423-408-2601 or email us: info@kingsportcounseling.com

If you are experiencing a crisis or thinking of suicide, harming yourself or anyone else, please go to your nearest emergency room or call 911. Or call: 1-800-273-8255

COVID-19 NOTICE: We will continue seeing people via telehealth.  In-office sessions are available on a limited basis.

HOWEVER, if you are unable to meet online please speak with your therapist about your options.

Here are the guidelines we will follow if seeing people in the office:

  1. PLEASE WAIT IN YOUR CAR. Your therapist will call or text you when they are ready to see you and meet you at the door. We will not permit people to wait in the lobby during this season. Please do not show to your appointment more than 5-10 minutes early to reduce your wait time in your vehicle.
  2. We are requesting that you wear a face-covering/mask when you come into the building. You will be able to remove the mask when we start the session.
  3. We will provide hand sanitizer and masks should you need them.
  4. IF YOU DO NOT FEEL WELL OR HAVE BEEN SICK, DO NOT COME TO THE OFFICE! We will meet with you by video conferencing.

Your health and safety is our primary concern. As was mentioned, if you would prefer to meet online, that option is still there for you. Your therapist will provide you with the links and instructions for meeting online as we have been doing.

If you are meeting with your therapist online, you will still meet at your regularly scheduled time online using a video link that will be sent to you by your therapist. (Access your therapist’s virtual waiting room here) Although not quite the same as meeting in person, you can still have effective and meaningful meetings using this method.

Warm regards,
Kingsport Counseling Associates, PLLC

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    we want you to know that we are still here and available for counseling and therapy sessions.

    We have your health and the health of our community in mind.



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